Contact Us
Have a question, need support, or want to exercise your data rights? We're here to help.
General & Account Support
official@topview.ai
For questions about Tola AI features, account issues, technical support, and general feedback. This is the primary contact for all non-privacy inquiries.
Privacy & Data Protection
privacy@topview.ai
For data access, rectification, erasure, or portability requests under Singapore's PDPA. This is also the contact for our Data Protection Officer (DPO).
Billing & Subscriptions
official@topview.ai
For payment issues and technical-issue refund assistance. Subscription changes and refund requests should be initiated through the Apple App Store or Google Play.
Copyright & Legal
official@topview.ai
To submit copyright infringement notices or counter-notices per our Terms of Service. Include your contact info, the copyrighted work, the infringing content location, and a good faith statement.
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Stay updated with the latest Tola AI features, creative tips, and community highlights.
Response Times
General inquiries: 1–2 business days. Privacy and data requests: within 30 working days per PDPA requirements. For urgent billing or account issues, please include your registered email address and subscription details to help us assist you faster.
Company Information
- Company Name
- TopView PTE. LTD.
- Registered Address
- 20 Collyer Quay #20-03, Singapore 049319
- Governing Law
- Laws of the Republic of Singapore
- Dispute Resolution
- Singapore International Arbitration Centre (SIAC)